Trekker
A financial literacy app for refugees in the U.S.
Role:
UX/UI Designer
Team Project
Process:
Design Thinking
The Problem Statement
The financial needs of refugees change depending on the stage of their displacement, ranging from necessities like cash at the time of arrival to more complex services like savings, payments, and credit during a more stable and protracted phase. A huge barrier to economic independence and self-sufficiency is the absence of access to financial services. In short, without such services, they can’t fully participate in a country’s economy or build a stable life for themselves and their families.
Personas
Amir
Amir is red color blind, known as protanopia. Amir feels the U.S. stresses employment and self-sufficiency, but the jobs he could find are low paying and barely enough to survive off of.
Occupation: Janitor
Sofia
Sofia is fluent in using technology, but only speaks a little English. Sofia needs to send money back to her previous employer and is looking for a way to budget her life here as well.
Occupation: House Cleaner
Occupation: Grocery Store BaggerJean
Jean and his family have resettled and are looking to help better himself by getting an education. He has one arm and is using the funds from the local community to help his family survive. He and his wife struggle with food anxiety and keeping their family feed.
From Sketch…
To the Screen…
Each design decision is mapped out to a specific barrier that was identified during our research phase.
